Careers At Epoxy Hub

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Job description

**Job Title: Warehouse/Sales Associate**

**Job Summary:**

As a Warehouse/Sales Associate at Epoxy Hub, you'll play a vital role in maintaining the efficiency and organization of our warehouse operations while also assisting with sales-related tasks. You'll be responsible for a range of duties including cleaning, fronting products, shipping, receiving, inventory management, and providing exceptional customer service to both local customers and the installation team. This role requires versatility, strong attention to detail, and effective communication skills.

**Key Responsibilities:**

**1. Warehouse Operations:**

- Maintain cleanliness throughout the warehouse, including showroom floors, shelves, and equipment.

- Regularly sweep, mop, and remove trash to ensure a tidy and safe working environment.

- Front and organize products on shelves for easy access and a neat aesthetic.

- Rotate products to ensure older inventory is used first and maintain accurate inventory records.

- Assist with shop maintenance tasks such as repairing cords and equipment as needed.

**2. Receiving:**

- Operate forklifts to unload and receive incoming shipments.

- Inspect products for damages and verify accuracy against packing slips.

- Sign and fill out necessary documents for receiving and inventory purposes.

- Ensure all received products are properly stored and accounted for in Shopify.

**3. Shipping:**

- Determine appropriate shipping methods based on product size and destination.

- Prepare packages, create shipping labels, and coordinate pickups with carriers.

- Document dimensions and weights of shipments for accurate billing.

- Generate bills of lading and ensure proper documentation for tracking and delivery.

**4. Customer Service:**

- Provide excellent customer service to local customers, assisting with product inquiries and purchases.

- Pull and verify products for customer orders, ensuring accuracy before loading into their vehicles.

- Obtain customer signatures for received products and address any concerns or questions promptly.

**5. Inventory Management:**

- Conduct regular inventory counts using provided tools and software.

- Update inventory records in Shopify to maintain accurate stock levels.

- Communicate inventory needs to the warehouse operations manager for timely replenishment.

**6. Sales Support:**

- Assist with sales-related tasks such as answering phone calls, researching products/prices, and creating samples.

- Track customer interactions and leads in CRM software, including new customer outreach efforts.

- Collaborate with the installation team to fulfill supply needs and coordinate product deliveries.

**Qualifications:**

- High school diploma or equivalent; forklift certification preferred.

- Prior experience in warehouse operations and/or customer service roles.

- Strong attention to detail and ability to multitask in a fast-paced environment.

- Excellent communication and interpersonal skills.

- Proficiency in using basic computer applications and inventory management systems.

**Working Conditions:**

- Full-time with variable hours based on business needs.

- Requires lifting and carrying of heavy objects.

- Exposure to warehouse environments, including dust and varying temperatures.

**Note:** This job description is intended to convey information essential to understanding the scope of the position and is not exhaustive. Duties may be altered based on business needs.

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Expected hours: 35 – 40 per week

Benefits:

 

  • Paid time off

 

Shift:

 

  • Morning shift

 

Weekly day range:

 

  • Monday to Friday

 

Ability to Commute:

 

  • Dayton, OH 45459 (Required)

 

Ability to Relocate:

 

  • Dayton, OH 45459: Relocate before starting work (Required)

 

Work Location: In person

     APPLY NOW!!!